Cancellation | Acacia Gardens Homestay

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REFUNDS AND CANCELLATION

Acacia Gardens Homestay accepts cancellations requested ONE DAY before the material day with FREE refund of the paid in amount that is exclusive of the charges taken by the third party payment service providers. Cancellations received on the material day shall thereby attract 15% charges on the total amount paid to us before effecting the refund via the paid through channel. All refunds made after internal processing of the request and the customer notified via mail to the effect underway. Thereafter, the customer should consult with the third party payment service providers for the rest of the process as may be contained in their terms of service.